A number of citizens warned of El-Araby Group Company after documenting their experiences with the company and its products and the poor service provided, and one of the women said, “The Tornado flat cooker was purchased not from any hardware store or regular store in order to get a second sorting and a third one. No, this is one of the largest branches of El-Araby Group Company It’s still new. It exploded on me and my daughter, 3 years. And all the gas exploded on us and ruined our bodies and souls. Why? Who is responsible? I change at my expense, what do I change at my expense ❌?!??
And the owner of the problem with Al-Arabi continued, “It was me who originally used it because they changed my account, Omal Daman, which word is Daman?” And he replies to him with his reply, saying how can it be changed at their expense? How can I want someone from those sitting at the desks to come and tell me that I finish the logic? I have a complaint with the Consumer Protection Agency, and I do not believe that any official in the company agrees with what happened.”
For his part, another citizen said about his problem with Al-Arabi, “I would like to tell about the experience of fraud from the Al-Arabi company..I have a Sharp 3-horsepower air conditioner. The device is out of warranty. Once, the device stopped cooling. The important technical device came and checked the device and said the reflector coil has a problem and that is why it must be changed and it will be changed for 1700 pounds. I have no problem until now. The technician installed the new spare part, but also the problem remained as it was. I spoke to the company again. technician
-He continued, “He said that the plunger was worn out, not the reflector coil and needed to be changed!!!! This is last summer, and until now, the problem is that I still have a word with them again, and I told them, that’s it. Get the kabbas from you and change it, and the costs are all on me.
-The response from them was that they wanted money for a check-up other than the spare parts. I told them that this was a problem from you, I mean, and they registered it with them. A response from customer service, and they told me that the problem is really with the compressor, but it also requires money for a visit + expenses for spare parts. I told them that none of you came to me and answered with a bag and said that on the 21st, we will come to you and regret it, and we will install the cup with us. I told him that you came back to me the first time to check the device, and on what basis will you take a price for a test? Both of you, let your technicians say that they are wasting spare parts and want to change them so that they can get spare parts from you. Your technician does not understand anything. I did not answer anyone from the street. “.
And he continued, “He replies to me and tells me that the technician has informed that he has made a visit to your honor, and the inspection will take place, and he will ask for spare parts on the 21st, and bang your head against the wall!!!!!
